By Rosemary Stewart
Aiming to aid the working towards supervisor in any type of association, this booklet discusses and illustrates: the most judgements to be made in developing or enhancing a firm; the commonest organizational difficulties; and what may be performed to avoid or right them.
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Additional resources for The Reality of Organizations: A Guide for Managers
Sample text
However, a flat organization has the disadvantage that there are less opportunities for promotion, since there are fewer tiers in the hierarchy . , General Manager . 5 Organization with wide span of control Summary Most managers will, at some time in their careers, have to decide how to group work, that is how best to combine the different activities for which they are responsible. Before they decide, they should be clear what are the alternatives. The different forms of grouping are by product or service functions (sometimes called 'process') by customers, by place and by time.
A very bureaucratic organization will have precise terms of reference for each job and may not allow managers any say in the appointment of their staff- one obvious way in which a manager can determine the character of a department or section. The smaller the organization, the more the manager may be able to change or even to create the job. In a very large organization there are likely to be more specific posts to be filled, although there may also be new staff jobs that permit their first holders to work out what their role should be.
These may vary from one type of organization to another and from one part of the country to another: workers may prefer to eat separately from their bosses; managers may think a high-grade manager's dining room an essential promotion perk. When customer grouping is bedevilled by such status feelings it is very hard to decide what is the best organization! Even if the decision is to have the same canteen for everyone, management may find that, in practice, employees segregate themselves by coming in at different times or by sitting at different tables.
